How a Simple Change can make Such a Difference!

I have appointed a small company DCR, to do corporate sales of Touch ‘n Go. Being a company dealing with many clients for customer loyalty programs, DCR is willing to do promote Touch ‘n Go as corporate gift. They are happy with the new card sales commission structure.

Since doing corporate sales is also new for DCR, many changes need to be made by them including introduction of new sales kit, call plan and client approach strategy. In the early stages, it was tough to get corporate clients’ attention. They were not interested. However, as continuous improvement to the change process, DCR improved the sales kit, call plan and sales approach in several stages.
Now, the sales kit, cal plan and sales approach are quite matured. DCR managed to close corporate sales from big brands like Nissan, Microsoft, Al-Rahji Bank and Intel! More card sales to come………